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Definition
Mental Availability (or Brand Salience), conceptualized by the Ehrenberg-Bass Institute and Byron Sharp, is the propensity of a brand to be noticed, recognized, and brought to mind by a buyer in an actual buying or choice situation. Distinct from passive top-of-mind recall, mental availability relies on robust neural memory networks linked to distinctive brand assets (colors, logos, soundbites, packaging) and Category Entry Points (CEPs).
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